Frequently Asked Questions

FAQ's

Frequently Asked Questions

Order Processing

How long does it take to process my order?

Why was my order cancelled?

Why was I charged more than once?

I get an error message when I enter my shipping & billing addresses. What's the problem?

My Debit / Credit card isn't working and my order isn't going through. Help!

My order status says 'Unfulfilled'. What does that mean?

I just placed my order. Can I add another item to it?

Where is my order confirmation?

I placed my order but input the wrong shipping address. What do I do?

What will happen after I place my order online?

Discount/Coupon Codes

Can I use multiple codes on my order?

How do I input my Discount Code?

Shipping & Delivery

How much does Domestic shipping cost?

When will my order ship?

How long does it take for my order to arrive?

How do I track my order?

Where does my order ship from?

I placed my order but I input the wrong shipping address. What do I do?

My order shows 'Delivered' but I didn't receive my package.

Customer Accounts

How do I get the login data for "My Account"?

Contact Us

Get in touch

★ Our Reviews

Our customers speak for us!

10607 reviews
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Jane

Thanks 🙏. Very fast shipping and nice packing. Will buy again.

I haven’t received it yet?..?

I read reviews on your page says “Fast Service”? It’s been 10 days? Please let me know why so slow???

Great, in date works well.

Blood glucose strips. Service pruce

Great service great price