Medicare and Insurance FAQs


Does Diabetic Warehouse accept insurance or Medicare?

Diabetic Warehouse cannot accept insurance as payment or bill your insurance because we do not work directly with insurance companies. Credit/debit card or PayPal payment is required at the time of purchase, but you can seek reimbursement from your insurance company and/or Medicare after your purchase. We recommend contacting your insurance company and/or Medicare to obtain information on their specific eligibility requirements. 

Will Medicare reimburse me for my purchase?

If you have Medicare and would like to know if they will reimburse you for the product you are looking to purchase from us, you will need to call them at 1-800-MEDICARE (1-800-633-4227), give them your Medicare ID number, and also give them the HCPCS code of the product you would like to get reimbursement for. Some of the more common diabetic supply HCPCS codes include:

How do I submit my reimbursement request to Medicare?

If you have Medicare coverage and would like to be reimbursed for your purchase, you will need to give them a copy of your prescription from your physician for the type of medical equipment prescribed with your diagnosis. After you have placed your order with us, you will need to print out a copy of your Diabetic Warehouse order confirmation, as well as print and fill out a copy of Medicare's one-page claim form (1490 form). Once you have your prescription, order confirmation and Medicare claim form completed and ready you may submit them to your Medicare carrier. Medicare usually reimburses up to 80% of the price and the rest is usually covered by your secondary carrier.


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