Dexcom G6 Transmitter FAQs
How long does the Dexcom G6 transmitter last?
The transmitter battery typically lasts for three months. You'll receive warnings starting at three weeks before the battery dies.
How do I replace my Dexcom G6 transmitter?
You'll get a notification when the battery is low or there's an issue. Follow the on-screen prompts on your display device (app or receiver) to pair a new transmitter.
Can I still use my Dexcom G6 if the transmitter dies?
No, the transmitter is necessary for the CGM system to function. You'll need to replace it to continue monitoring glucose levels.
Is the Dexcom G6 transmitter waterproof?
The transmitter is water-resistant, so it can handle splashes and brief immersion. However, it's not designed for prolonged underwater use (e.g., swimming).
Can I use my Dexcom G6 transmitter with a different sensor?
The G6 transmitter is specifically designed for use with Dexcom G6 sensors. They must be used together.
How do I pair the Dexcom G6 Transmitter with my device?
You can pair the Dexcom G6 Transmitter with your device through the Dexcom G6 app by following the in-app instructions, which involve entering the transmitter's serial number and completing the pairing process.
Why is my Dexcom G6 transmitter not pairing?
There are a few reasons this might happen. Check that the transmitter is close enough to your display device and that Bluetooth is enabled. If the problem persists, try restarting your device or consult Dexcom's troubleshooting guide.
Where can I buy a replacement Dexcom G6 transmitter?
You can purchase replacement transmitters directly through Dexcom, from authorized retailers like Diabetic Warehouse or your local pharmacy.
Can I use the Dexcom G6 Transmitter with an insulin pump?
Yes, the Dexcom G6 Transmitter is compatible with certain insulin pumps. Check with your pump manufacturer or the Dexcom website for specific compatibility information.
Does insurance cover the Dexcom G6 transmitter?
Coverage varies depending on your insurance plan. Contact your provider to confirm your specific benefits.
Can I reuse my Dexcom G6 transmitter?
If the transmitter battery has more than 10 days of life remaining when your sensor session ends, you can reuse it for your next session. If it has less than 10 days, you'll need a new transmitter.
Why am I getting inaccurate readings from my Dexcom G6?
Several factors can affect accuracy. Double-check that your sensor is properly inserted, calibrated, and that your transmitter is securely attached. Compare readings to a blood glucose meter, and consult Dexcom or your doctor if the issue persists.
Can I wear my Dexcom G6 transmitter in the shower or while swimming?
While it's water-resistant, extended exposure to water can damage the transmitter. It's best to remove it before showering or swimming.
Can I wear my Dexcom G6 transmitter during an MRI or CT scan?
No, the transmitter must be removed before these procedures as it contains metal.
How do I know if my Dexcom G6 transmitter is working correctly?
The transmitter should send data to your display device every five minutes. Check for regular updates and a stable signal. If you see error messages or experience frequent dropouts, consult Dexcom's troubleshooting guide.
My Dexcom G6 transmitter is warm. Is that normal?
It's normal for the transmitter to feel slightly warm to the touch, especially during the first few days of use.
Can I use my Dexcom G6 transmitter with an Android phone?
Yes, the Dexcom G6 app is compatible with both iOS and Android devices.
How often should I calibrate my Dexcom G6?
Dexcom recommends calibrating at least twice a day, typically 12 hours apart.
What should I do if I lose my Dexcom G6 transmitter?
If you lose your transmitter, contact Dexcom customer support at 1-844-607-8398 to discuss replacement options.
Can I travel with my Dexcom G6 transmitter?
Yes, it's safe for air travel and complies with TSA regulations.
What is the warranty on the Dexcom G6 transmitter?
Dexcom offers a warranty on the transmitter, but the specific terms and duration may vary. Check with the manufacturer or your supplier for details.
