Dexcom G7 Receiver FAQs
The Dexcom G7 Receiver is a device used to display and track glucose levels continuously from the Dexcom G7 sensor.
The receiver works by receiving glucose data transmitted from the Dexcom G7 sensor, which is inserted under the skin. It then displays this data in real-time on its screen.
The Dexcom G7 Receiver is not waterproof. It should be kept dry and away from water to avoid damage.
The Dexcom G7 system does not require manual calibration. It is designed to be accurate without the need for frequent calibration.
The battery life of the Dexcom G7 Receiver typically lasts for several days, but it can vary based on usage and settings.
The Dexcom G7 Receiver is a separate device from the smartphone app, but you can use both simultaneously if you have the Dexcom G7 app installed on your phone.
The Dexcom G7 Receiver automatically pairs with the sensor once it's inserted and activated. Follow the setup instructions provided in the user manual for a smooth pairing process.
If the receiver is not working, try restarting it or checking the battery. For persistent issues, consult the troubleshooting section in the user manual or contact Dexcom customer support.
Yes, the Dexcom G7 Receiver can be used while exercising. However, it’s important to ensure it is securely attached and protected from excessive sweat or moisture.
Clean the Dexcom G7 Receiver with a dry or slightly damp cloth. Avoid using harsh chemicals or submerging the device in water.
The Dexcom G7 system requires sensors and a compatible display device (either a compatible smart device with the Dexcom G7 app or the optional receiver).
The Dexcom Clarity app is a companion app for the Dexcom G7 that allows you to analyze your glucose data and identify trends. It can also be used to share data with your healthcare provider.
The Dexcom G7 can be used with a compatible smart device or the optional receiver. The receiver provides an additional way to view glucose data and receive alerts.
To set up the Dexcom G7 Receiver, follow the step-by-step instructions in the user manual, including inserting the sensor, pairing it with the receiver, and calibrating if needed.
The Dexcom G7 Receiver typically has a rechargeable battery. Follow the manufacturer’s instructions for charging, as the battery is not user-replaceable.
Yes, the Dexcom G7 Receiver usually comes with a limited warranty. Check the product documentation or Dexcom’s website for specific details about coverage and duration.
Yes, the Dexcom G7 system allows you to share glucose data with your healthcare provider via compatible apps and features.
The Dexcom G7 sensor typically lasts up to 10 days before needing replacement. The receiver will alert you when it’s time to change the sensor.
If you receive an inaccurate reading, check for any issues with the sensor’s placement or signal. Perform a fingerstick test to verify accuracy and consult the troubleshooting guide if needed.
Yes, the Dexcom G7 Receiver can be used while traveling. Ensure you have any necessary adapters or power sources for charging if traveling internationally.
Software updates for the Dexcom G7 Receiver are typically performed automatically. Ensure your device is connected to the internet and follow any on-screen prompts for updates.
