FreeStyle Libre 2 Sensors FAQs
How long does the FreeStyle Libre 2 sensor last?
The FreeStyle Libre 2 sensor is designed to last for up to 14 days. After 14 days, you will need to replace the sensor with a new one.
How do you apply the FreeStyle Libre 2 sensor?
Apply the FreeStyle Libre 2 sensor on a clean, dry area on the back of your upper arm. Wait one hour after application before starting the sensor.
How do I know if my sensor is malfunctioning?
Answer: A sensor may be malfunctioning if it repeatedly fails to provide readings, shows inaccurate glucose levels, or displays error messages. Comparing the sensor readings with a traditional blood glucose meter can help verify accuracy. If you still need help you can reach out to Freestyle Libre customer service by dialing 855-632-8658 or by completing their online FreeStyle Libre Sensor support request form, accessible via this link: https://www.freestyle.abbott/us-en/support/sensor-support-form-questions.html
Can you buy the Freestyle Libre 2 sensor over the counter?
Yes, you can purchase the FreeStyle Libre 2 sensor at Diabetic Warehouse without a prescription. We offer both single sensors and packs of two.
Can you shower with a FreeStyle Libre 2 sensor?
Yes, you can shower with a FreeStyle Libre 2 sensor. The sensor is designed to be water-resistant, allowing you to engage in activities such as showering, swimming, or exercising without needing to remove it.
What is the difference between the FreeStyle Libre system and the FreeStyle Libre 2 system?
The FreeStyle Libre system gives you glucose readings when you scan, without alarms, for checking your levels at any time. FreeStyle Libre 2 offers continuous glucose monitoring with alarms for high and low levels, providing real-time updates to help manage your glucose more actively.
Can you go through a metal detector with the FreeStyle Libre 2 sensor?
Yes, you can go through a metal detector with a FreeStyle Libre 2 sensor. The sensor can safely pass through airport metal detectors and other security checkpoints. However, it should not be exposed to full-body scanners like x-ray or millimeter radio-wave scanners, as these may damage the sensor or cause inaccurate readings. If you encounter a full-body scanner, you can request an alternative screening method from the security officer.
Can you scan the Freestyle Libre 2 through clothes?
Yes, you can scan the FreeStyle Libre 2 sensor through clothing, such as shirts or pants. The sensor is designed to be scanned through a layer of clothing, which adds convenience and discretion for users who need to check their glucose levels.
