Tandem Autosoft XC Infusion Set FAQs
What is the difference between the Tandem Autosoft 90 and Autosoft XC infusion sets?
The main difference lies in the cannula housing and connector hub design. The Autosoft 90 features a 90-degree angle, while the Autosoft XC has a more streamlined design.
How often should I change my Autosoft XC infusion set?
It's recommended to change your infusion set every 2-3 days to maintain optimal performance and hygiene.
Can I shower or swim with the Autosoft XC infusion set?
Yes, the Autosoft XC is waterproof and can be worn during showering, swimming, and other water activities.
Where are the best places to insert the Autosoft XC infusion set?
Common insertion sites include the abdomen, lower back, buttocks, and upper thighs. It's important to rotate sites regularly to avoid skin irritation.
How do I insert the Autosoft XC infusion set?
The Autosoft XC comes with an automatic inserter for easy, one-handed insertion. Detailed instructions can be found in the user manual or online resources.
Is the Autosoft XC compatible with all Tandem insulin pumps?
Yes, the Autosoft XC is compatible with all Tandem insulin pumps, including the t:slim X2 and the Mobi.
What should I do if my Autosoft XC infusion set falls off?
If your infusion set falls off, it's important to replace it with a new one as soon as possible. You may need to adjust the site preparation or adhesive to prevent future issues.
Can I reuse the Autosoft XC inserter?
No, the Autosoft XC inserter is designed for single use and should be discarded after each insertion.
Where can I buy the Tandem Autosoft XC infusion set?
You can purchase the Autosoft XC infusion set through the Tandem Diabetes Care website, online resellers like Diabetic Warehouse or Diabeticteststrips.org, or your local pharmacy/drugstore.
Does insurance cover the cost of Autosoft XC infusion sets?
Insurance coverage for infusion sets varies depending on your plan. Contact your insurance provider to determine your coverage benefits.
What is the Autosoft XC made of?
The cannula is made from a soft, flexible material designed for comfort. The other components are made from medical-grade plastics.
Does the Autosoft XC have a high rate of occlusion?
The Autosoft XC is designed to minimize the risk of occlusion. However, it's important to follow the manufacturer's instructions for insertion and site care to reduce the risk further.
Does the Autosoft XC come in different lengths and needle gauges?
The Autosoft XC is available in various lengths and needle gauges to suit different body types and preferences.
Can I use the Autosoft XC if I have sensitive skin?
Many people with sensitive skin find the Autosoft XC comfortable. However, if you experience any irritation, try a different insertion site or consider using a barrier wipe.
Is the Autosoft XC insertion painful?
Most users report that the Autosoft XC insertion is painless or only slightly uncomfortable. The automatic inserter helps ensure a smooth and consistent insertion process.
What is the warranty on the Autosoft XC infusion set?
Tandem Diabetes Care offers a warranty on its products, including the Autosoft XC. Contact customer service at (877) 801-6901 for details regarding the warranty terms and conditions.
Can I order Autosoft XC samples to try before purchasing?
Tandem Diabetes Care may offer samples of the Autosoft XC through healthcare providers or authorized distributors. Contact them to inquire about availability.
Does the Autosoft XC come with adhesive patches or tape?
The Autosoft XC infusion set includes a built-in adhesive patch. However, some users may choose to add additional tape or adhesive for extra security, especially during physical activities.
Can I use the Autosoft XC if I'm pregnant?
It's important to consult with your healthcare provider before using the Autosoft XC or any other infusion set during pregnancy.
What should I do if I experience leaking or other issues with my Autosoft XC infusion set?
If you experience any issues with your Autosoft XC, contact Tandem Diabetes Care customer support for assistance at 1-877-801-6901. They can help troubleshoot the problem and provide solutions.
