Tandem Autosoft XC Infusion Set FAQ
What distinguishes the Tandem Autosoft 90 from the Autosoft XC infusion sets?
The primary difference is in the design of the cannula housing and connector hub. The Autosoft 90 has a 90-degree angle, while the Autosoft XC features a more streamlined design.
How frequently should I replace my Autosoft XC infusion set?
For optimal performance and hygiene, it’s advised to change your infusion set every 2-3 days.
Is it possible to shower or swim with the Autosoft XC infusion set?
Yes, the Autosoft XC is designed to be waterproof, allowing you to shower, swim, and engage in other water activities without issue.
What are the recommended sites for inserting the Autosoft XC infusion set?
Ideal sites include the abdomen, lower back, buttocks, and upper thighs. Rotating these sites regularly helps prevent skin irritation.
What is the procedure for inserting the Autosoft XC infusion set?
The Autosoft XC features an automatic inserter for easy, one-handed placement. Comprehensive instructions are available in the user manual or online.
Can I use the Autosoft XC with all Tandem insulin pumps?
Yes, the Autosoft XC is compatible with all Tandem insulin pumps, such as the t:slim X2 and the Mobi.
What should I do if my Autosoft XC infusion set detaches?
If the infusion set falls off, replace it with a new one immediately. You may need to review the site preparation or adhesive used to prevent future occurrences.
Is it safe to reuse the Autosoft XC inserter?
No, the Autosoft XC inserter is intended for one-time use only and should be disposed of after each insertion.
Where can I purchase the Tandem Autosoft XC infusion set?
The Autosoft XC can be bought from the Tandem Diabetes Care website, online retailers like Diabetic Warehouse or Diabeticteststrips.org, or at local pharmacies.
Will my insurance cover Autosoft XC infusion sets?
Insurance coverage for infusion sets varies by plan. Check with your insurance provider to understand your benefits.
What materials are used in the Autosoft XC?
The cannula is made from a soft, flexible material for comfort, while other components are crafted from medical-grade plastics.
Is the Autosoft XC prone to occlusion?
The Autosoft XC is designed to minimize occlusion risks. Proper insertion and site care, as per the manufacturer’s guidelines, can further reduce this risk.
Are there different lengths and needle gauges available for the Autosoft XC?
Yes, the Autosoft XC is offered in various lengths and needle gauges to accommodate different body types and preferences.
Can individuals with sensitive skin use the Autosoft XC?
The Autosoft XC is generally well-tolerated by those with sensitive skin. If irritation occurs, consider trying a different insertion site or using a barrier wipe.
Is the insertion process for the Autosoft XC painful?
Most users find the insertion process of the Autosoft XC to be painless or minimally uncomfortable, thanks to the automatic inserter which ensures a smooth experience.
What warranty is provided for the Autosoft XC infusion set?
Tandem Diabetes Care offers a warranty for the Autosoft XC. For specific terms and conditions, contact their customer service at (877) 801-6901.
Can I request a sample of the Autosoft XC before purchasing?
Samples of the Autosoft XC might be available through healthcare providers or authorized distributors. Contact Tandem Diabetes Care to check if samples can be arranged.
Does the Autosoft XC come with additional adhesive patches or tape?
The infusion set includes a built-in adhesive patch, but some users may opt for extra tape or adhesive for additional security, particularly during physical activities.
Is the Autosoft XC suitable for use during pregnancy?
Consult with your healthcare provider before using the Autosoft XC or any other infusion set if you are pregnant.
What steps should I take if my Autosoft XC infusion set is leaking or experiencing issues?
For any problems with the Autosoft XC, contact Tandem Diabetes Care customer support at 1-877-801-6901. They can provide assistance and troubleshooting solutions.
