TRUE Metrix Meter FAQs
The TRUE Metrix is a device specifically designed to measure blood sugar levels for diabetes management.
Insert a TRUE Metrix test strip into the meter, obtain a small blood sample with a lancing device, apply the sample to the test strip, and wait for the meter to show your glucose level.
Typically, fasting blood glucose should range from 70-130 mg/dL, and post-meal readings should be less than 180 mg/dL.
The frequency of testing is based on personal health needs and medical advice, with many people testing several times a day.
Calibration is usually automatic with the TRUE Metrix meter. Be sure to follow the instructions provided with the device for accurate results.
Consult the error message section in the user manual, verify that both the meter and test strips are in good condition, and contact customer service if needed.
Only TRUE Metrix test strips should be used with this meter to ensure accurate measurements.
Store test strips in their original container in a cool, dry place to protect them from moisture and maintain accuracy.
Replace the batteries when the meter indicates low power or if the display is faint.
The warranty typically covers defects in manufacturing for a certain period as specified in the purchase documentation.
Insert a test strip into the meter, use the lancing device to get a blood sample, apply it to the strip, and the meter will display your glucose level.
Check that the test strips are within their expiry date and stored properly, and ensure that both the meter and strips are clean and functioning correctly.
No, the TRUE Metrix meter is exclusively for blood glucose testing and does not support other types of tests.
Discard the expired strip and perform the test with a new, valid strip to ensure accurate results.
You can contact customer support at 1-800-803-6025, or refer to the contact details in the user manual or on the manufacturer’s website.
Yes, it can be used by individuals of various ages. It’s advisable to consult a healthcare provider to ensure it meets specific needs.
Regular cleaning is recommended. Follow the cleaning instructions in the user manual, and avoid using water or cleaning solutions on the test strip area.
No, the TRUE Metrix meter does not support integration with smartphone apps. Use the meter’s built-in features or manual logs for tracking.
Check and replace the battery if necessary, and ensure that the meter and test strips are in good condition. Refer to the user manual or contact customer support if problems persist.
Check with the manufacturer or retailer for compatible accessories, such as lancing devices or carrying cases, to enhance the use of your meter.
