FreeStyle Libre 3 Reader FAQs
What should I do if my sensor reads “No Sensor” on the reader or app?
Answer: This message usually indicates that the sensor is not detected. Try restarting the reader or app. If the problem persists, check if the sensor is properly attached and hasn't been dislodged. If the issue continues, contact FreeStyle Libre customer support at 855-632-8658.
What is the FreeStyle Libre 3 Reader?
The FreeStyle Libre 3 Reader is a compact device used to scan and read glucose data from the FreeStyle Libre 3 Sensor. It provides real-time glucose readings and trends for better diabetes management.
How does the FreeStyle Libre 3 Reader work?
The reader works by scanning the FreeStyle Libre 3 Sensor, which is worn on the skin. It uses near-field communication (NFC) to read the sensor's data, providing the user with glucose levels, trends, and a history of readings.
Is the FreeStyle Libre 3 Reader compatible with previous Libre sensors?
No, the FreeStyle Libre 3 Reader is specifically designed to work with the FreeStyle Libre 3 Sensor. It is not compatible with earlier versions of the Libre sensors.
Can the FreeStyle Libre 3 Reader connect to a smartphone?
The FreeStyle Libre 3 Reader itself does not connect to a smartphone. However, users can use the FreeStyle LibreLink app on their smartphone to scan the sensor if they prefer using their phone instead of the reader.
How often do I need to scan the FreeStyle Libre 3 Sensor with the reader?
The sensor should be scanned at least once every 8 hours to ensure continuous glucose monitoring and to avoid gaps in the glucose data. However, users can scan more frequently to get real-time glucose readings.
Does the FreeStyle Libre 3 Reader require calibration?
No, the FreeStyle Libre 3 Reader and Sensor do not require fingerstick calibration. The system is factory calibrated.
How long does the battery last on the FreeStyle Libre 3 Reader?
The battery life of the FreeStyle Libre 3 Reader can vary based on usage, but it typically lasts for several days on a single charge. It can be recharged using the provided USB cable.
What kind of data does the FreeStyle Libre 3 Reader display?
The reader displays real-time glucose readings, trend arrows indicating the direction and rate of glucose changes, and a history of past readings. It also provides alerts for high or low glucose levels.
Can the FreeStyle Libre 3 Reader store my glucose data?
Yes, the reader stores glucose data and allows users to review past readings, trends, and patterns. It can store up to 90 days of glucose history, depending on the number of scans performed.
Can the FreeStyle Libre 3 Reader provide alerts for high or low glucose levels?
No, the FreeStyle Libre 3 Reader itself does not provide alerts. However, when using the FreeStyle Libre 3 Sensor with the FreeStyle LibreLink app, users can receive optional high and low glucose alarms on their smartphone.
Is the FreeStyle Libre 3 Reader waterproof?
The FreeStyle Libre 3 Reader is not waterproof and should not be submerged in water. It is recommended to avoid exposure to water or moisture to prevent damage.
Can multiple people use the same FreeStyle Libre 3 Reader?
While technically possible, it is not recommended for multiple people to share the same reader, as it stores personal glucose data and can lead to confusion. Each user should have their own reader for accurate monitoring and data storage.
How can I view my glucose data on a computer?
Glucose data from the FreeStyle Libre 3 Reader can be uploaded to the FreeStyle LibreView platform via a computer. This online tool allows users to view detailed glucose reports and share data with healthcare professionals.
What should I do if the FreeStyle Libre 3 Reader stops working?
If the reader stops working, try restarting it by turning it off and on again. If the issue persists, refer to the user manual for troubleshooting tips or contact customer support for assistance.
Can the FreeStyle Libre 3 Reader be used with other glucose monitoring systems?
No, the FreeStyle Libre 3 Reader is designed exclusively for use with the FreeStyle Libre 3 Sensor. It cannot be used with other glucose monitoring systems.
Is the FreeStyle Libre 3 Reader covered by insurance?
Insurance coverage for the FreeStyle Libre 3 Reader varies depending on the provider and the user's specific insurance plan. It is recommended to check with the insurance company for coverage details. IF you do not have insurance, you can purchase the FreeStyle Libre Reader and Sensors at Diabetic Warehouse without a prescription.
What should I do if I lose my FreeStyle Libre 3 Reader?
If you lose your reader, you can continue to use the FreeStyle LibreLink app on a compatible smartphone to scan your sensor. It's advisable to contact customer support to report the loss and inquire about replacement options.
