TRUE Metrix Test Strip FAQs
True Metrix test strips are specifically designed to be used with the True Metrix, True Metrix Air, and True Metrix Go blood glucose meters.
No, True Metrix test strips are "no-code" strips. This means you don't have to manually input a code from the test strip vial each time you open a new one.
True Metrix test strips require a very small sample size of only 0.5 microliters of blood.
True Metrix test strips are readily available at most pharmacies, online retailers like Amazon, and directly from the manufacturer's website (Trividia Health).
The expiration date varies depending on the batch. Check the vial for the specific expiration date of your test strips. It's important not to use expired strips as they may give inaccurate results.
Store your test strips in their original vial at room temperature, away from extreme heat, cold, or humidity. Keep the vial tightly closed when not in use.
The E-5 error code usually means there wasn't enough blood applied to the test strip. You'll need to retest with a new strip and a larger blood sample.
Yes, True Metrix meters allow for alternate site testing (e.g., forearm) during steady-state times, meaning when your blood glucose levels are not changing rapidly.
This depends on your specific insurance plan. Many plans cover diabetic testing supplies, including True Metrix test strips. It's best to contact your insurance provider to confirm coverage.
Slight differences between blood glucose meter results and lab results are normal. Home meters are very accurate, but lab equipment may be even more precise. Factors like testing site, timing, and individual variation can also contribute to differences.
Used test strips are considered household waste and can be disposed of in your regular trash. Check your local regulations as some areas may have specific guidelines.
First, check the battery and replace it if needed. If the battery isn't the issue, refer to the troubleshooting section of your meter's user manual or contact Trividia Health customer service for assistance.
Anemia generally doesn't affect the accuracy of True Metrix test strips. However, it's always a good idea to consult your doctor for personalized advice.
Wipe the meter with a clean, dry cloth. If the blood gets inside the meter, it may need to be replaced. Contact Trividia Health customer service for further guidance.
No, True Metrix test strips are for use with compatible True Metrix blood glucose meters only, and not with continuous glucose monitoring (CGM) systems.
